Privacy Policy
Guardian Solar Roof
Effective Date: September 9, 2026
Last Updated: September 9, 2026
Guardian Solar Roof (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit guardiansolarroof.com (the “Site”), how we use and share it, and the choices you have.
1. Who We Are and How to Reach Us
Privacy contact:
Guardian Solar Roof
Phone: 704-436-4080
Our Site is built and operated on our behalf by Optimized Marketing (Optimized-marketing.com, LLC), which manages the Site’s hosting, analytics, and advertising technology under contract with us. Questions about your information should come to us at the address above.
2. Information We Collect
2.1 Information You Give Us
- Contact and service requests. Name, address, email, phone number, and anything you write in a message field when you request a quote, schedule service, or contact us.
- Account and billing information if you become a customer.
- Communications. The contents of emails, text messages, and chat messages.
Please do not send us sensitive information through the Site. We do not seek data revealing health conditions, financial account numbers, government ID numbers, or similar sensitive categories through our web forms, and we ask that you not submit them there.
2.2 Information Collected Automatically
When you use the Site, we and the providers listed in Section 3 automatically collect:
- IP address and the approximate location derived from it
- Browser type, operating system, device type, and screen size
- Pages viewed, links clicked, time on page, scroll depth, and the page you arrived from
- Search terms and the advertisement or campaign that brought you here
- Cookie identifiers and similar device identifiers
2.3 Information from Third Parties
We may receive information about you from advertising and analytics platforms, lead sources, publicly available directories, and referrals.
2.4 Children
We do not knowingly collect information from children under 13, and the Site is not directed to children. If you believe a child has given us information, contact us and we will delete it.
3. Cookies, Analytics, and Advertising Technologies
We use cookies, pixels, tags, and similar technologies. The providers listed below may collect information about your online activities over time and across other websites and apps when you use the Site.
| Technology | Provider | Purpose | Category |
|---|---|---|---|
| Google Analytics / Google tag | Google LLC | Measure site traffic and understand how visitors use the Site | Analytics |
| Google reCAPTCHA | Google LLC | Protect our forms from automated spam and abuse | Security / Strictly necessary |
| Site and hosting cookies | Our hosting provider | Keep the Site working, remember preferences, security | Strictly necessary |
Google reCAPTCHA collects hardware and software information and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service.
Your choices.
- Most browsers let you block or delete cookies in their settings. Blocking strictly necessary cookies may break parts of the Site.
- Opt out of Google Analytics on all sites with the Google Analytics Opt-out Browser Add-on.
- Industry opt-out tools: optout.aboutads.info (DAA) and optout.networkadvertising.org (NAI).
- You may also contact us at the address in Section 1 with questions about these technologies.
4. How We Use Your Information
- Respond to your inquiries, quote requests, and service requests
- Schedule, deliver, and support the products and services you ask for
- Bill for products and services and maintain your account
- Provide, maintain, and improve the Site
- Send you marketing communications about our products and services
- Measure and improve the performance of our advertising
- Detect and prevent fraud, spam, security incidents, and abuse
- Comply with legal obligations and enforce our agreements
5. How We Share Your Information
We share information with:
- Service providers who perform work for us — website hosting and marketing (Optimized Marketing), customer relationship management, email and text message delivery, analytics, payment processing, and related partners. They perform this work on our behalf under our contracts with them.
- Advertising and analytics partners — the providers named in Section 3. Some of this sharing may be considered “targeted advertising,” a “sale,” or “sharing” of personal information under certain state privacy laws even though no money changes hands. You can opt out — see Section 3.
- Professional advisors — attorneys, accountants, and insurers.
- Legal and safety recipients — where we believe disclosure is required by law or necessary to protect the rights, property, or safety of our company, our customers, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
We do not sell your personal information for money, and we do not share the mobile opt-in or consent information described in Section 6 with anyone for their own marketing.
6. Text Messages
If you provide your mobile number and agree to receive text messages, we may send you appointment reminders, service updates, and marketing messages.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving messages, or HELP for assistance.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- We do not share mobile opt-in data or consent information with third parties or affiliates for their own marketing purposes.
7. Retention and Security
We keep information only as long as needed for the purposes in this policy, to meet legal, tax, and accounting obligations, and to resolve disputes. Customer and billing records are kept for the life of the relationship and as long afterward as the law requires. Marketing contacts are kept until you unsubscribe; if you unsubscribe we keep a minimal suppression record so we do not contact you again.
We maintain administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live, you may have the right to:
- Know or access the personal information we hold about you
- Correct inaccurate information
- Delete information we hold about you
- Obtain a copy in a portable format
- Opt out of targeted advertising and the sale or sharing of personal information
- Not be discriminated against for exercising a privacy right
How to exercise them. Contact us using the details in Section 1 and tell us which right you are exercising. We will verify your identity before acting, usually by confirming information we already hold. We will respond as promptly as we reasonably can, and within any deadline that applies under the law of the place you live.
9. Do Not Track and Browser Signals
Some browsers send a “Do Not Track” signal or a Global Privacy Control (GPC) signal. The Site does not currently detect these signals automatically. To opt out of targeted advertising, use the browser settings and opt-out tools described in Section 3.
10. Third-Party Links
The Site links to third-party websites and social media platforms. We are not responsible for their privacy practices. Review their policies before providing information.
11. Changes to This Policy
We may update this policy from time to time. We will revise the “Last Updated” date above and, for material changes, provide additional notice on the Site.
12. Contact Us
Questions, requests, or complaints about this policy:
Guardian Solar Roof
Phone: 704-436-4080